Change management is a collective term for all approaches to prepare and support individuals, teams, and organizations in making organisational change. The most common change drivers include: technological evolution, process reviews, crisis, and consumer habit changes; pressure from new business entrants, acquisitions, mergers, and organisational restructuring. It includes methods that redirect or redefine the use of resources, business process, budget allocations, or other modes of operation that significantly change a company or organisation. Organisational change management considers the full organisation and what needs to change, while change management may be used solely to refer to how people and teams are affected by such organisational transition. It deals with many different disciplines, from behavioural and social sciences to information technology and business solutions.
There are many reasons for change. Declining results, merger & acquisition, changes in organisations, up-coming competitors, change in knowledge, consumer behavioural changes, globalisation, new technologies.
There are many different change methodologies & processes but due to the ever-changing consumer experience and competition in the global economy, the science of organisational change is itself constantly changing and evolving. A change process that worked 5 years ago might not work these days.
It is not the strongest of the individual, team or organisation that survives, it is the one that is most adaptable to change.
People (individuals) are the roots of all change. You can change processes or systems but if you are not addressing the humans in the room, then you are not changing anything. Behaviour change is the start of every change management strategy and / or process.
That’s why effective change management is vital for organisations to survive the ever-changing world.
Change management is not the same as (digital) transformation. Change management is mainly ‘fix’ what is broken and focus on the past. (Digital) Transformation is creating a vision of the future.
Change is the desire to improve the past and directs what we do. The past sets boundaries and constrains possibilities. Change makes the system better. Transformation creates the future and directs your actions and only the limits of imagination and courage constrain possibilities. Transformation causes new systems to emerge.